Customereye

Frontline Training

Professional Certification & Skillsfrontlinetraining.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,260 days (about 2.4 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

95/100
−10.0 vs. last month4.97 ★ average rating · 100 reviews
95/100 from 100 reviews over 15 months, moderate confidence.

Professional Certification & Skills average: score 68.0, rating 4.60 stars, reply rate 42.7%, over 1,045 ranked companies · benchmark 4 Oct 2026

Score

95.2

Industry average 68.0

27.2 above average

Rating

4.97

Industry average 4.60

0.37 above average

Reply rate

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Industry average 42.7%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#24of 1045 ranked in Professional Certification & Skills
Top 2% · Top Tier
#1 (best)#1045 (worst)
#22Peer
#23Peer
#24This company
#25Peer
#26Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 4% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering April 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
Hidden
Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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