Appliances & Home Electronics customer reviews: the 2026 benchmark
CustomerEye analysed 1,184 Appliances & Home Electronics companies, which average an overall score of 56.8 out of 100 across 248,270 customer reviews. Across the industry, Communication is the weakest theme, with an average sentiment of 63.2 out of 100.
Headline figures
- Companies analysed
- 1,184
- Average score
- 56.8 / 100
- Average rating
- 3.94 / 5
- Positive reviews
- 67.7%
- Reviews behind the benchmark
- 248,270
298 of these companies show a rising review trend.
Highest-scoring Appliances & Home Electronics companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | Sherwood Tinning Limited | 95.5 | 4.97 | 100 |
| 2 | Sounds Heavenly | 95.5 | 4.96 | 100 |
| 3 | Stuart Westmoreland | 95.3 | 4.96 | 100 |
| 4 | Des Acetek | 94.8 | 5.00 | 57 |
| 5 | Digitalis Direct | 94.1 | 4.98 | 175 |
| 6 | hillsidehanddryers.com | 93.6 | 4.94 | 100 |
| 7 | Drone Safe Store | 93.3 | 4.91 | 198 |
| 8 | Coptrz | 93.2 | 4.87 | 151 |
| 9 | HBH Woolacotts | 93.0 | 4.73 | 100 |
| 10 | Groves Batteries Ltd | 92.6 | 5.00 | 79 |
What Appliances & Home Electronics customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Appliances & Home Electronics: average sentiment by theme
| Category | Value (score) |
|---|---|
| Communication | 63.2 score |
| Problem Resolution | 66 score |
| Pricing | 69.4 score |
| Delivery Shipping | 69.5 score |
| Loyalty | 70.6 score |
| Response Speed | 72.1 score |
| Customer Support | 72.4 score |
| Value For Money | 73.2 score |
| Product Quality | 77.3 score |
| Onboarding | 77.7 score |