Appliances & Home Electronics • United Kingdomwww.morphyrichards.com
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 170 days (about 36 per month). Busiest month: 22% of reviews. Languages: en 100%.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,073 ranked companies · benchmark 25 Oct 2026
Score
68.7
Industry average 59.2
9.5 above average
Rating
4.25
Industry average 4.02
0.23 above average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering September 2026 — 23 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 26% negative and 4% neutral.
Based on 7 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,073 ranked companies in Appliances & Home Electronics (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 83% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 160 mentions with a sentiment score of 77.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
