Customereye

Two Way Radio Gear

Appliances & Home Electronics • United Statestwowayradiogear.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#68of 189
Top 36% · Upper Half
#1 (best)#189 (worst)
#66Peer
#67Peer
#68This company
#69Peer
#70Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 13% negative

85%
positive
  • Positive85%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 576 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.5%
Product Quality
16.4%
Delivery Shipping
16.2%
Response Speed
13.2%
Loyalty
11.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 25.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
87.5%
4
6.8%
3
2.3%
2
0.8%
1
2.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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