Plesser's Appliance

Appliances & Home Electronics • United Statesplessers.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+16.5 vs. last month4.59 ★ average rating · 578 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#89of 189

Top 47% · Upper Half

#1 (best)#189 (worst)

#87Peer

#88Peer

#89This company

#90Peer

#91Peer

Overall Customer Sentiment

Above Average

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral1%
Negative19%

Sentiment Balance

Covering September 2024 — 31 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 528 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.3%

Customer Support

17.9%

Product Quality

17.0%

Loyalty

10.8%

Pricing

8.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 21.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

83.6%

4★

5.5%

3★

3.6%

2★

1.2%

1★

6.1%

Based on 578 analyzed reviews. Sentiment is holding steady: 92.2% of reviews in the last three months were positive, compared with 93.5% in the three months before that.

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