Customereye

Oakcastle

Appliances & Home Electronics • United Kingdomoakcastle.co.uk

Review data last updated .

Based on public reviews and response behavior.

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125 reviews over 267 days (about 14 per month). Busiest month: 23% of reviews. Languages: en 95%, de 2%, es 2%.

Overall Score

85/100
+12.2 vs. last month4.66 ★ average rating · 125 reviews
85/100 from 125 reviews over 9 months, moderate confidence.

Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026

Score

84.6

Industry average 59.5

25.1 above average

Rating

4.66

Industry average 4.02

0.64 above average

Reply rate

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Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#58of 886 ranked in Appliances & Home Electronics
Top 7% · Top Tierup 104 from last month
#1 (best)#886 (worst)
#56Peer
#57Peer
#58This company
#59Peer
#60Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

86% of reviews positive, 14% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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