Customereye

BetterSafeRadio

Appliances & Home Electronics • United Statesbettersaferadio.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

70/100
+16.7 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#7of 189
Top 4% · Top Tier
#1 (best)#189 (worst)
#5Peer
#6Peer
#7This company
#8Peer
#9Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.7%
Delivery Shipping
17.7%
Customer Support
17.2%
Response Speed
13.7%
Loyalty
10.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 23.0% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.8%
4
4.2%
3
1.3%
2
0.2%
1
2.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 96.8% in the three months before that.

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