Customereye

gravastar.com

Appliances & Home Electronicsgravastar.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 96 days (about 32 per month). Busiest month: 38% of reviews. Languages: en 89%, de 5%, fr 4%.

Overall Score

75/100
Short observation window (96 days)
+6.2 vs. last month4.21 ★ average rating · 100 reviews
75/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026

Score

74.9

Industry average 59.5

15.4 above average

Rating

4.21

Industry average 4.02

0.19 above average

Reply rate

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Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#147of 886 ranked in Appliances & Home Electronics
Top 17% · Top Tierup 36 from last month
#1 (best)#886 (worst)
#145Peer
#146Peer
#147This company
#148Peer
#149Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

69% of reviews positive, 29% negative

69%
positive
  • Positive69%
  • Neutral2%
  • Negative29%

Sentiment Balance

Covering August 2026 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 19% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Delivery Shipping
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Response Speed
Hidden
Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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