Based on public reviews and response behavior.
201 reviews over 116 days (about 53 per month). Busiest month: 44% of reviews. Languages: en 99%, fr 1%.
Appliances & Home Electronics average: score 59.1, rating 3.99 stars, reply rate 35.0%, over 917 ranked companies · benchmark 31 Oct 2026
Score
68.4
Industry average 59.1
9.3 above average
Rating
4.67
Industry average 3.99
0.68 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering September 2026 — 29 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 201 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 917 ranked companies in Appliances & Home Electronics (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 74% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 104 mentions with a sentiment score of 87.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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