Appliances & Home Electronicswww.dolphinappliance.co.uk
Review data last updated .
Based on public reviews and response behavior.
189 reviews over 335 days (about 17 per month). Busiest month: 14% of reviews. Languages: en 100%.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,073 ranked companies · benchmark 25 Oct 2026
Score
68.4
Industry average 59.2
9.2 above average
Rating
4.57
Industry average 4.02
0.55 above average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering September 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.
Share of theme mentions
Themes extracted from 189 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,073 ranked companies in Appliances & Home Electronics (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 89% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 117 mentions with a sentiment score of 78.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99