Customereye

Click4Electrics

Appliances & Home Electronics • United Kingdomclick4electrics.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
+0.8 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#116of 189
Top 61% · Mid Pack
#1 (best)#189 (worst)
#114Peer
#115Peer
#116This company
#117Peer
#118Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 24% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering November 2024 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.2%
Response Speed
16.6%
Product Quality
14.7%
Customer Support
14.0%
Pricing
10.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 35.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.8%
4
5.7%
3
2.0%
2
0.7%
1
1.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.3% of reviews in the last three months were positive, compared with 97.8% in the three months before that.

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