Customereye

Stock Must Go

Appliances & Home Electronics • United Kingdomstockmustgo.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
+11.6 vs. last month4.07 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#44of 189
Top 23% · Top Tier
#1 (best)#189 (worst)
#42Peer
#43Peer
#44This company
#45Peer
#46Peer

Overall Customer Sentiment

Category Leader

67% of reviews positive, 31% negative

67%
positive
  • Positive67%
  • Neutral2%
  • Negative31%

Sentiment Balance

Covering November 2024 — 73 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 21% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.3%
Product Quality
16.9%
Response Speed
14.5%
Pricing
10.0%
Loyalty
9.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 5.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 35.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
70.7%
4
4.2%
3
4.5%
2
3.2%
1
17.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 82.5% of reviews in the last three months were positive, compared with 78.3% in the three months before that.

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