Schools & Academic Education customer reviews: the 2026 benchmark
CustomerEye analysed 1,763 Schools & Academic Education companies, which average an overall score of 67.7 out of 100 across 296,592 customer reviews. Across the industry, Communication is the weakest theme, with an average sentiment of 73.1 out of 100.
Headline figures
- Companies analysed
- 1,763
- Average score
- 67.7 / 100
- Average rating
- 4.53 / 5
- Positive reviews
- 85.3%
- Reviews behind the benchmark
- 296,592
336 of these companies show a rising review trend.
Highest-scoring Schools & Academic Education companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | Style Coaching Institute® | 99.2 | 4.98 | 100 |
| 2 | Spivey Consulting Group | 98.8 | 4.99 | 100 |
| 3 | Wolsey Hall Oxford | 98.5 | 4.90 | 120 |
| 4 | The Training Umbrella | 98.5 | 5.00 | 55 |
| 5 | GLP Training | 98.1 | 4.96 | 100 |
| 6 | The School of Photography | 98.0 | 4.86 | 100 |
| 7 | Total Accountancy Training Ltd | 98.0 | 5.00 | 59 |
| 8 | BeReady | 97.9 | 4.94 | 135 |
| 9 | Nurture Training and Development | 97.9 | 4.96 | 54 |
| 10 | The Green Cat Driving School | 97.8 | 5.00 | 100 |
What Schools & Academic Education customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Schools & Academic Education: average sentiment by theme
| Category | Value (score) |
|---|---|
| Communication | 73.1 score |
| Delivery Shipping | 78.6 score |
| Problem Resolution | 80.1 score |
| Pricing | 82.9 score |
| Response Speed | 83.7 score |
| Value For Money | 84.9 score |
| Loyalty | 87.2 score |
| Customer Support | 87.5 score |
| Onboarding | 89 score |
| Product Quality | 89.9 score |