PT Academy

Supplements & Nutrition • United Kingdomptacademy.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−7.0 vs. last month4.77 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#123of 301

Top 41% · Upper Half

#1 (best)#301 (worst)

#121Peer

#122Peer

#123This company

#124Peer

#125Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%

positive

Positive92%
Neutral1%
Negative8%

Sentiment Balance

Covering October 2024 — 43 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.0%

Product Quality

18.4%

Loyalty

15.5%

Onboarding

10.6%

Pricing

7.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW9/100

9/100

signal score

•Built from a negative-review share of 19.3% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

92.8%

4★

1.5%

3★

0.2%

2★

0.5%

1★

5.0%

Based on 600 analyzed reviews. Sentiment is improving: 90.5% of reviews in the last three months were positive, compared with 85.1% in the three months before that.

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