Customereye

Better Way Health

Supplements & Nutrition • United Statesbetterwayhealth.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

89/100
+11.0 vs. last month4.92 ★ average rating · 997 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#1of 301
Top 1% · Top Tier
#1 (best)#301 (worst)
#1This company
#2Peer
#3Peer
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering July 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 990 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
30.7%
Product Quality
17.3%
Loyalty
12.9%
Delivery Shipping
9.9%
Response Speed
8.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW4/100
4/100
signal score
  • Built from a negative-review share of 13.8% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
96.4%
4
1.7%
3
0.5%
2
0.5%
1
0.9%

Based on 997 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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