Customereye

Wizcore

Schools & Academic Education • United Stateswww.wizcore.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

75/100
+1.2 vs. last month4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#12of 203
Top 6% · Top Tier
#1 (best)#203 (worst)
#10Peer
#11Peer
#12This company
#13Peer
#14Peer

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative5%

Sentiment Balance

Covering November 2024 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.2%
Loyalty
23.0%
Product Quality
21.6%
Onboarding
9.2%
Pricing
6.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW6/100
6/100
signal score
  • •Built from a negative-review share of 3.7% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
85.3%
4★
11.2%
3★
0.5%
2★
0.3%
1★
2.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.7% of reviews in the last three months were positive, compared with 97.6% in the three months before that.

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