Customereye

Art Projects for Schools

Schools & Academic Education • United Kingdomapfs.org.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

71/100
4.48 ★ average rating · 486 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#32of 203
Top 16% · Top Tier
#1 (best)#203 (worst)
#30Peer
#31Peer
#32This company
#33Peer
#34Peer

Overall Customer Sentiment

Category Leader

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering November 2023 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 455 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.4%
Customer Support
16.3%
Loyalty
14.7%
Onboarding
12.7%
Delivery Shipping
12.6%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • Built from a negative-review share of 14.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
74.3%
4
14.8%
3
2.5%
2
1.4%
1
7.0%

Based on 486 analyzed reviews. Sentiment is slipping: 62.5% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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