Customereye

Acclaim Driving

Schools & Academic Education • United Kingdomacclaimdriving.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#28of 203
Top 14% · Top Tier
#1 (best)#203 (worst)
#26Peer
#27Peer
#28This company
#29Peer
#30Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
24.8%
Customer Support
19.5%
Product Quality
19.5%
Onboarding
15.6%
Pricing
8.9%

Most feedback concerns Loyalty.

The most common complaint theme is Communication, making up 2.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 12.7% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
90.7%
4
1.2%
3
0.8%
2
0.7%
1
6.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.1% of reviews in the last three months were positive, compared with 92.5% in the three months before that.

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