Schools & Academic Education • United Kingdomthelgvtrainingcompany.co.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 1,118 days (about 16 per month). Busiest month: 8% of reviews.
Schools & Academic Education average: score 68.1, rating 4.53 stars, reply rate 38.3%, over 1,427 ranked companies · benchmark 9 Oct 2026
Score
69.3
Industry average 68.1
1.2 above average
Rating
4.49
Industry average 4.53
0.04 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering November 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,427 ranked companies in Schools & Academic Education (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 55% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 441 mentions with a sentiment score of 85.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
