Based on public reviews and response behavior.
100 reviews over 584 days (about 5.2 per month). Busiest month: 10% of reviews. Languages: en 100%.
Schools & Academic Education average: score 68.1, rating 4.53 stars, reply rate 38.3%, over 1,424 ranked companies · benchmark 8 Oct 2026
Score
73.5
Industry average 68.1
5.4 above average
Rating
4.37
Industry average 4.53
0.16 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,424 ranked companies in Schools & Academic Education (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 94% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 58 mentions with a sentiment score of 83.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
