Customereye

Free Courses in England

Schools & Academic Education • United Kingdomfreecoursesinengland.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
+8.5 vs. last month4.31 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#175of 203
Top 86% · Bottom Tier
#1 (best)#203 (worst)
#173Peer
#174Peer
#175This company
#176Peer
#177Peer

Overall Customer Sentiment

Below Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering November 2024 — 176 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 17% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
27.1%
Onboarding
16.7%
Product Quality
15.2%
Loyalty
12.5%
Communication
8.9%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 3.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 17.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
73.7%
4
7.8%
3
5.0%
2
2.7%
1
10.8%

Based on 600 analyzed reviews.

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