Computers & Hardware customer reviews: the 2026 benchmark
CustomerEye analysed 394 Computers & Hardware companies, which average an overall score of 59.3 out of 100 across 108,026 customer reviews. Across the industry, Communication is the weakest theme, with an average sentiment of 72.5 out of 100.
Headline figures
- Companies analysed
- 394
- Average score
- 59.3 / 100
- Average rating
- 4.30 / 5
- Positive reviews
- 75.3%
- Reviews behind the benchmark
- 108,026
86 of these companies show a rising review trend.
Highest-scoring Computers & Hardware companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | AppleCore Services MacBook, iPad repair & sales | 94.3 | 4.99 | 100 |
| 2 | Smart Computers Uk Ltd | 93.2 | 4.96 | 98 |
| 3 | MiD Solutions 4 Documents | 92.6 | 4.92 | 200 |
| 4 | KP-PCBuilds | 91.6 | 4.99 | 100 |
| 5 | PC ResQ Limited | 91.4 | 4.98 | 100 |
| 6 | DGM-Tech ltd | 91.1 | 5.00 | 65 |
| 7 | NewServerLife | 90.9 | 4.82 | 55 |
| 8 | Gotraka | 90.9 | 4.52 | 100 |
| 9 | Express Computers | 90.5 | 4.92 | 100 |
| 10 | Home-Computing | 89.3 | 5.00 | 100 |
What Computers & Hardware customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Computers & Hardware: average sentiment by theme
| Category | Value (score) |
|---|---|
| Communication | 72.5 score |
| Problem Resolution | 73.1 score |
| Delivery Shipping | 74.8 score |
| Pricing | 75.7 score |
| Response Speed | 77.4 score |
| Loyalty | 77.6 score |
| Customer Support | 78.7 score |
| Value For Money | 80.5 score |
| Onboarding | 81.4 score |
| Product Quality | 83.9 score |