Customereye

Data Clinic

Computers & Hardwaredataclinic.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,508 days (about 2 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

77/100
−16.6 vs. last month4.75 ★ average rating · 100 reviews
77/100 from 100 reviews over 16 months, moderate confidence.

Computers & Hardware average: score 59.3, rating 4.30 stars, reply rate 30.5%, over 369 ranked companies · benchmark 17 Oct 2026

Score

77.2

Industry average 59.3

17.9 above average

Rating

4.75

Industry average 4.30

0.45 above average

Reply rate

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Industry average 30.5%

not measured

Competitive Performance Rank

Among ranked Computers & Hardware companies

#42of 369 ranked in Computers & Hardware
Top 11% · Top Tierdown 28 from last month
#1 (best)#369 (worst)
#40Peer
#41Peer
#42This company
#43Peer
#44Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative17%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Communication
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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