Based on public reviews and response behavior.
600 reviews over 341 days (about 54 per month). Busiest month: 14% of reviews.
Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026
Score
49.4
Industry average 57.2
7.8 below average
Rating
4.42
Industry average 4.28
0.14 above average
Reply rate
—
Industry average 30.4%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering November 2024 — 40 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 247 ranked companies in Computers & Hardware (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.168). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 49.4 sits in the bottom quarter of about 250 ranked Computers & Hardware companies (25th percentile: 50, median: 56). The weakest topic and the reply rate are the two levers that move this score fastest.
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