Based on public reviews and response behavior.
600 reviews over 649 days (about 28 per month). Busiest month: 8% of reviews.
Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026
Score
60.0
Industry average 57.2
2.8 above average
Rating
4.35
Industry average 4.28
0.07 above average
Reply rate
—
Industry average 30.4%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
66% of reviews positive, 31% negative
Covering November 2024 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 247 ranked companies in Computers & Hardware (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.114 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 14% of reviews against an industry average of 30%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
