Csmobiles

Computers & Hardware • Spainwww.csmobiles.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

+8.2 vs. last month4.35 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#28of 127

Top 22% · Top Tier

#1 (best)#127 (worst)

#26Peer

#27Peer

#28This company

#29Peer

#30Peer

Overall Customer Sentiment

Category Leader

66% of reviews positive, 31% negative

66%

positive

Positive66%
Neutral3%
Negative31%

Sentiment Balance

Covering November 2024 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.1%

Pricing

14.6%

Communication

12.4%

Product Quality

12.0%

Response Speed

11.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Onboarding, making up 2.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 42.3% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

71.7%

4★

13.3%

3★

3.2%

2★

1.8%

1★

10.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.7% of reviews in the last three months were positive, compared with 94.4% in the three months before that.

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