Based on public reviews and response behavior.
100 reviews over 346 days (about 8.8 per month). Busiest month: 37% of reviews. Languages: en 100%.
Computers & Hardware average: score 59.2, rating 4.29 stars, reply rate 30.4%, over 367 ranked companies · benchmark 16 Oct 2026
Score
80.3
Industry average 59.2
21.1 above average
Rating
4.89
Industry average 4.29
0.60 above average
Reply rate
—
Industry average 30.4%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 5% negative
Covering June 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 367 ranked companies in Computers & Hardware (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 80.3 places the company in the top quarter of about 350 ranked Computers & Hardware companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 56 mentions with a sentiment score of 91.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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