Customereye

PC ResQ Limited

Computers & Hardwarepcresq.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 769 days (about 4 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

91/100
−13.3 vs. last month4.98 ★ average rating · 100 reviews
91/100 from 100 reviews over 19 months, moderate confidence.

Computers & Hardware average: score 56.1, rating 4.23 stars, reply rate 29.3%, over 229 ranked companies · benchmark 4 Oct 2026

Score

91.4

Industry average 56.1

35.3 above average

Rating

4.98

Industry average 4.23

0.75 above average

Reply rate

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Industry average 29.3%

not measured

Competitive Performance Rank

Among ranked Computers & Hardware companies

#3of 229 ranked in Computers & Hardware
Top 1% · Top Tier
#1 (best)#229 (worst)
#1Peer
#2Peer
#3This company
#4Peer
#5Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 11% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative11%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 20% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Problem Resolution
Hidden
Loyalty
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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