Customereye

Mesh Computers

Computers & Hardware • United Kingdomwww.meshcomputers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
+1.1 vs. last month4.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#10of 127
Top 8% · Top Tier
#1 (best)#127 (worst)
#8Peer
#9Peer
#10This company
#11Peer
#12Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering November 2024 — 41 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
17.7%
Product Quality
14.9%
Customer Support
14.0%
Response Speed
12.3%
Pricing
11.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • Built from a negative-review share of 26.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.3%
4
7.2%
3
2.8%
2
0.5%
1
3.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.9% of reviews in the last three months were positive, compared with 97.8% in the three months before that.

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