Customereye

4gadgets

Computers & Hardware • United Kingdomwww.4gadgets.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

67/100
+25.0 vs. last month4.73 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#13of 127
Top 10% · Top Tier
#1 (best)#127 (worst)
#11Peer
#12Peer
#13This company
#14Peer
#15Peer

Overall Customer Sentiment

Category Leader

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Communication
19.5%
Product Quality
15.3%
Delivery Shipping
15.1%
Loyalty
10.9%
Customer Support
10.6%

Most feedback concerns Communication.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • •Built from a negative-review share of 19.5% across this company's analyzed reviews.
  • •4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5★
88.7%
4★
4.7%
3★
1.5%
2★
1.3%
1★
3.8%

Based on 601 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 77.8% in the three months before that.

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