Customereye

Overclockers UK

Computers & Hardware • United Kingdomwww.overclockers.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−5.0 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#79of 127
Top 62% · Mid Pack
#1 (best)#127 (worst)
#77Peer
#78Peer
#79This company
#80Peer
#81Peer

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering November 2024 — 100 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 27% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.1%
Response Speed
15.1%
Product Quality
14.1%
Customer Support
13.2%
Loyalty
11.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 32.7% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.3%
4
4.7%
3
1.5%
2
0.3%
1
2.2%

Based on 600 analyzed reviews.

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