Customereye

Cash in your Gadgets

Computers & Hardware • United Kingdomcashinyourgadgets.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
4.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#51of 127
Top 40% · Upper Half
#1 (best)#127 (worst)
#49Peer
#50Peer
#51This company
#52Peer
#53Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 12% negative

85%
positive
  • Positive85%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.4%
Onboarding
15.8%
Response Speed
14.8%
Loyalty
14.0%
Pricing
12.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100
14/100
signal score
  • Built from a negative-review share of 24.0% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.0%
4
5.2%
3
0.5%
2
0.5%
1
0.8%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 83.3% in the three months before that.

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