Jobs & Recruitment customer reviews: the 2026 benchmark
CustomerEye analysed 574 Jobs & Recruitment companies, which average an overall score of 67.8 out of 100 across 118,773 customer reviews. Across the industry, Delivery Shipping is the weakest theme, with an average sentiment of 79.6 out of 100.
Headline figures
- Companies analysed
- 574
- Average score
- 67.8 / 100
- Average rating
- 4.43 / 5
- Positive reviews
- 83.4%
- Reviews behind the benchmark
- 118,773
125 of these companies show a rising review trend.
Highest-scoring Jobs & Recruitment companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | Travel Counsellors - Becoming a Franchisee | 98.0 | 4.98 | 100 |
| 2 | Portfolio Payroll Canada | 97.5 | 4.92 | 100 |
| 3 | Verbatim Pharma | 97.5 | 4.95 | 100 |
| 4 | Oakstone International | 97.4 | 5.00 | 100 |
| 5 | Capital Placement | 96.9 | 4.88 | 100 |
| 6 | Recruited UK | 96.9 | 5.00 | 100 |
| 7 | Your CV Consultant | 96.9 | 4.98 | 58 |
| 8 | Rubicon Recruitment | 96.7 | 4.93 | 161 |
| 9 | Phil Sterne | Executive Career Transition Partner | 96.1 | 5.00 | 100 |
| 10 | Lemon.io | 95.7 | 4.85 | 150 |
What Jobs & Recruitment customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Jobs & Recruitment: average sentiment by theme
| Category | Value (score) |
|---|---|
| Delivery Shipping | 79.6 score |
| Communication | 79.6 score |
| Pricing | 81.4 score |
| Value For Money | 81.8 score |
| Problem Resolution | 83.2 score |
| Response Speed | 84.1 score |
| Loyalty | 85.3 score |
| Customer Support | 86.4 score |
| Onboarding | 88.7 score |
| Product Quality | 89.3 score |