Customereye

AuPairCare

Jobs & Recruitment • United Statesaupaircare.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

57/100
+16.9 vs. last month4.57 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#35of 78
Top 45% · Upper Half
#1 (best)#78 (worst)
#33Peer
#34Peer
#35This company
#36Peer
#37Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering October 2024 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.2%
Customer Support
21.8%
Loyalty
15.2%
Pricing
11.6%
Onboarding
8.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • Built from a negative-review share of 12.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
74.3%
4
16.7%
3
4.0%
2
1.5%
1
3.5%

Based on 600 analyzed reviews. Sentiment is slipping: 91.5% of reviews in the last three months were positive, compared with 98.4% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis