GFI Group Limited

Jobs & Recruitment • United Kingdomgraduatesfirst.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−33.3 vs. last month4.71 ★ average rating · 521 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#46of 78

Top 59% · Mid Pack

#1 (best)#78 (worst)

#44Peer

#45Peer

#46This company

#47Peer

#48Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 14% negative

84%

positive

Positive84%
Neutral2%
Negative14%

Sentiment Balance

Covering October 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 487 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

33.8%

Product Quality

15.5%

Loyalty

12.5%

Problem Resolution

8.1%

Pricing

8.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 20.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

76.4%

4★

20.2%

3★

2.3%

2★

0.6%

1★

0.6%

Based on 521 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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