Customereye

Resume Worded

Jobs & Recruitment • United Statesresumeworded.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
+2.3 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#44of 78
Top 56% · Mid Pack
#1 (best)#78 (worst)
#42Peer
#43Peer
#44This company
#45Peer
#46Peer

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering September 2024 — 49 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
21.0%
Product Quality
18.4%
Communication
15.1%
Loyalty
13.8%
Pricing
8.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100
10/100
signal score
  • Built from a negative-review share of 19.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
90.7%
4
7.0%
3
0.8%
2
0.2%
1
1.3%

Based on 600 analyzed reviews. Sentiment is improving: 98.0% of reviews in the last three months were positive, compared with 92.2% in the three months before that.

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