Auto Parts & Accessories customer reviews: the 2026 benchmark
CustomerEye analysed 1,247 Auto Parts & Accessories companies, which average an overall score of 60.8 out of 100 across 197,941 customer reviews. Across the industry, Communication is the weakest theme, with an average sentiment of 66.4 out of 100.
Headline figures
- Companies analysed
- 1,247
- Average score
- 60.8 / 100
- Average rating
- 4.32 / 5
- Positive reviews
- 74.2%
- Reviews behind the benchmark
- 197,941
299 of these companies show a rising review trend.
Highest-scoring Auto Parts & Accessories companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | Seat Surgeons | 94.8 | 5.00 | 100 |
| 2 | Pitstop Car Valeting | 94.5 | 4.96 | 100 |
| 3 | Allscreens Nationwide Ltd | 94.5 | 4.92 | 200 |
| 4 | DWD AUTOS LTD | 94.4 | 4.98 | 100 |
| 5 | NRwell | 94.2 | 4.95 | 73 |
| 6 | MotorFit Limited Loughborough | 94.1 | 4.99 | 100 |
| 7 | Remap Kings | 93.9 | 4.83 | 100 |
| 8 | Kent Dent Repair | 93.1 | 5.00 | 100 |
| 9 | BikeGear.in | 92.8 | 4.86 | 100 |
| 10 | Custom Detailing | 92.8 | 5.00 | 78 |
What Auto Parts & Accessories customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Auto Parts & Accessories: average sentiment by theme
| Category | Value (score) |
|---|---|
| Communication | 66.4 score |
| Problem Resolution | 69.3 score |
| Delivery Shipping | 73.9 score |
| Pricing | 74.9 score |
| Loyalty | 76.3 score |
| Response Speed | 77.4 score |
| Customer Support | 77.8 score |
| Value For Money | 79 score |
| Onboarding | 81.7 score |
| Product Quality | 83.3 score |