Customereye

Carreg UK - Private Number Plates

Auto Parts & Accessories • United Kingdomwww.carreg.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
4.00 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#40of 148
Top 27% · Upper Half
#1 (best)#148 (worst)
#38Peer
#39Peer
#40This company
#41Peer
#42Peer

Overall Customer Sentiment

Above Average

65% of reviews positive, 33% negative

65%
positive
  • Positive65%
  • Neutral3%
  • Negative33%

Sentiment Balance

Covering January 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 549 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
18.2%
Customer Support
17.8%
Response Speed
14.5%
Pricing
12.4%
Delivery Shipping
10.8%

Most feedback concerns Onboarding.

The most common complaint theme is Pricing, making up 12.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100
46/100
signal score
  • Built from a negative-review share of 29.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
64.7%
4
9.0%
3
5.7%
2
3.3%
1
17.3%

Based on 600 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

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