Customereye

Direnza

Auto Parts & Accessoriesdirenza.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 751 days (about 4 per month). Busiest month: 42% of reviews. Languages: en 97%, de 1%, es 1%.

Overall Score

66/100
4.26 ★ average rating · 100 reviews
66/100 from 100 reviews over 7 months, moderate confidence.

Auto Parts & Accessories average: score 61.2, rating 4.39 stars, reply rate 34.7%, over 853 ranked companies · benchmark 11 Oct 2026

Score

65.8

Industry average 61.2

4.6 above average

Rating

4.26

Industry average 4.39

0.13 below average

Reply rate

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Industry average 34.7%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#320of 853 ranked in Auto Parts & Accessories
Top 38% · Upper Half
#1 (best)#853 (worst)
#318Peer
#319Peer
#320This company
#321Peer
#322Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

74% of reviews positive, 23% negative

74%
positive
  • Positive74%
  • Neutral3%
  • Negative23%

Sentiment Balance

Covering July 2026 — 42 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 12% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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