Legal & Compliance customer reviews: the 2026 benchmark
CustomerEye analysed 1,615 Legal & Compliance companies, which average an overall score of 67.1 out of 100 across 210,350 customer reviews. Across the industry, Delivery Shipping is the weakest theme, with an average sentiment of 74.1 out of 100.
Headline figures
- Companies analysed
- 1,615
- Average score
- 67.1 / 100
- Average rating
- 4.42 / 5
- Positive reviews
- 79.6%
- Reviews behind the benchmark
- 210,350
384 of these companies show a rising review trend.
Highest-scoring Legal & Compliance companies
| # | Company | Score | Rating | Reviews |
|---|---|---|---|---|
| 1 | DavidsonMorris | 97.3 | 4.97 | 200 |
| 2 | ZR Visas, UK | 96.9 | 4.96 | 100 |
| 3 | Kelly Blake Legal | 96.8 | 5.00 | 100 |
| 4 | Allowance Assist | 96.3 | 4.97 | 200 |
| 5 | OnPoint | 96.1 | 4.95 | 192 |
| 6 | Dial a Claim | 96.0 | 4.95 | 175 |
| 7 | Parachute Law Solicitors | 95.7 | 4.88 | 112 |
| 8 | Buchanan & Co Solicitors Ltd | 95.6 | 4.98 | 100 |
| 9 | Yourmate Union | 95.6 | 4.77 | 52 |
| 10 | Right Choice Conveyancing | 95.6 | 4.94 | 189 |
What Legal & Compliance customers talk about
Average sentiment per theme across the industry, weakest first (0–100).
Legal & Compliance: average sentiment by theme
| Category | Value (score) |
|---|---|
| Delivery Shipping | 74.1 score |
| Pricing | 74.9 score |
| Communication | 76.5 score |
| Problem Resolution | 76.5 score |
| Response Speed | 79.5 score |
| Value For Money | 81.1 score |
| Loyalty | 81.6 score |
| Customer Support | 82.2 score |
| Onboarding | 84.2 score |
| Product Quality | 85.7 score |