Customereye

Willful

Legal & Compliance • Canadawillful.co

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

187 reviews over 280 days (about 20 per month). Busiest month: 14% of reviews. Languages: en 95%, unknown 3%, fr 2%.

Overall Score

91/100
−5.8 vs. last month4.46 ★ average rating · 187 reviews
91/100 from 187 reviews over 10 months, moderate confidence.

Legal & Compliance average: score 69.4, rating 4.50 stars, reply rate 47.5%, over 1,425 ranked companies · benchmark 23 Oct 2026

Score

90.5

Industry average 69.4

21.1 above average

Rating

4.46

Industry average 4.50

0.04 below average

Reply rate

—

Industry average 47.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#104of 1425 ranked in Legal & Compliance
Top 7% · Top Tierdown 90 from last month
#1 (best)#1425 (worst)
#102Peer
#103Peer
#104This company
#105Peer
#106Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering August 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Customer Support
Hidden
Pricing
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Legal & Compliance