Based on public reviews and response behavior.
356 reviews over 1,457 days (about 7.4 per month). Busiest month: 28% of reviews. Languages: en 99%, da 1%, unknown 1%.
Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026
Score
41.3
Industry average 53.7
12.4 below average
Rating
2.14
Industry average 3.76
1.62 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 68% negative
Covering September 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 56% negative and 1% neutral.
Share of theme mentions
Themes extracted from 356 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Shipping & Delivery (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.439 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 41.3 sits in the bottom quarter of about 400 ranked Shipping & Delivery companies (25th percentile: 42, median: 55). The weakest topic and the reply rate are the two levers that move this score fastest.
