Customereye

Parcel Pending by Quadient

Shipping & Deliverywww.parcelpending.com

Review data last updated .

Based on public reviews and response behavior.

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755 reviews over 2,894 days (about 7.9 per month). Busiest month: 10% of reviews. Languages: en 85%, us 15%, fr 0%.

Overall Score

37/100
+6.8 vs. last month2.67 ★ average rating · 755 reviews

Competitive Performance Rank

Among fully-analyzed Shipping & Delivery companies

#183of 225
Top 81% · Bottom Tier
#1 (best)#225 (worst)
#181Peer
#182Peer
#183This company
#184Peer
#185Peer

11 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

37% of reviews positive, 61% negative

37%
positive
  • Positive37%
  • Neutral2%
  • Negative61%

Sentiment Balance

Covering August 2026 — 67 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 36% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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