Based on public reviews and response behavior.
750 reviews over 4,226 days (about 5.4 per month). Busiest month: 7% of reviews. Languages: en 98%, unknown 2%, fr 0%.
Shipping & Delivery average: score 53.7, rating 3.57 stars, reply rate 35.6%, over 493 ranked companies · benchmark 30 Oct 2026
Score
39.3
Industry average 53.7
14.4 below average
Rating
2.42
Industry average 3.57
1.15 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
38% of reviews positive, 60% negative
Covering August 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 750 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 493 ranked companies in Shipping & Delivery (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.298). Review the worst months in the trend data to identify specific operational or product issues.
An average rating of 2.42 stars is 1.2 below the Shipping & Delivery average of 3.6. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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