Customereye

ShipStation

Shipping & Deliveryshipstation.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

749 reviews over 4,159 days (about 5.5 per month). Busiest month: 7% of reviews. Languages: us 51%, en 48%, unknown 1%.

Overall Score

39/100
−31.8 vs. last month2.42 ★ average rating · 749 reviews

Competitive Performance Rank

Among fully-analyzed Shipping & Delivery companies

#176of 225
Top 78% · Bottom Tier
#1 (best)#225 (worst)
#174Peer
#175Peer
#176This company
#177Peer
#178Peer

11 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

37% of reviews positive, 60% negative

37%
positive
  • Positive37%
  • Neutral3%
  • Negative60%

Sentiment Balance

Covering August 2026 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 27% of reviews in this period, with 73% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Unlock full insights

Sign up free to view detailed data and analysis