Based on public reviews and response behavior.
184 reviews over 213 days (about 26 per month). Busiest month: 21% of reviews. Languages: it 84%, en 14%, fr 2%.
Shipping & Delivery average: score 53.7, rating 3.57 stars, reply rate 35.6%, over 493 ranked companies · benchmark 30 Oct 2026
Score
39.2
Industry average 53.7
14.5 below average
Rating
1.09
Industry average 3.57
2.48 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
15% of reviews positive, 84% negative
Covering October 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.
Reviews are mostly in Italian
Share of theme mentions
Themes from the 184 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 493 ranked companies in Shipping & Delivery (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
An average rating of 1.09 stars is 2.5 below the Shipping & Delivery average of 3.6. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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