Ojcommerce

Entertainment & Events • United Stateswww.ojcommerce.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

34/100

2.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#297of 322

Top 92% · Bottom Tier

#1 (best)#322 (worst)

#295Peer

#296Peer

#297This company

#298Peer

#299Peer

Overall Customer Sentiment

Below Average

48% of reviews positive, 51% negative

48%

positive

Positive48%
Neutral1%
Negative51%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 564 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.6%

Loyalty

14.3%

Product Quality

12.7%

Pricing

11.9%

Customer Support

10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH89/100

89/100

signal score

•Built from a negative-review share of 54.3% across this company's analyzed reviews.
•17 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.8avg rating

5★

39.8%

4★

6.3%

3★

1.7%

2★

2.0%

1★

50.2%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 12.5% in the three months before that.

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