Based on public reviews and response behavior.
600 reviews over 356 days (about 51 per month). Busiest month: 27% of reviews.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.2%, over 1,093 ranked companies · benchmark 8 Oct 2026
Score
62.5
Industry average 60.5
2.0 above average
Rating
4.44
Industry average 4.10
0.34 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 28% negative
Covering November 2024 — 49 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 35% negative and 2% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,093 ranked companies in Entertainment & Events (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 15% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 256 mentions with a sentiment score of 77.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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