Based on public reviews and response behavior.
1,074 reviews over 319 days (about 102 per month). Busiest month: 34% of reviews. Languages: en 83%, unknown 17%, es 0%.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.2%, over 1,093 ranked companies · benchmark 8 Oct 2026
Score
65.4
Industry average 60.5
4.9 above average
Rating
4.40
Industry average 4.10
0.30 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering September 2026 — 141 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 27% negative and 1% neutral.
Share of theme mentions
Themes extracted from 1,074 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,093 ranked companies in Entertainment & Events (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.555). Review the worst months in the trend data to identify specific operational or product issues.
"Onboarding" is the strongest recurring theme in the reviews: 367 mentions with a sentiment score of 82.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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