Customereye

Gametime

Entertainment & Events • United Statesgametime.co

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

36/100
+1.1 vs. last month2.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#291of 322
Top 90% · Bottom Tier
#1 (best)#322 (worst)
#289Peer
#290Peer
#291This company
#292Peer
#293Peer

Overall Customer Sentiment

Below Average

49% of reviews positive, 50% negative

49%
positive
  • Positive49%
  • Neutral2%
  • Negative50%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 11% of reviews in this period, with 89% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.5%
Pricing
14.2%
Response Speed
11.1%
Loyalty
11.0%
Communication
9.2%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH69/100
69/100
signal score
  • Built from a negative-review share of 49.0% across this company's analyzed reviews.
  • 13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating
5
38.3%
4
7.5%
3
7.3%
2
5.5%
1
41.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 9.1% of reviews in the last three months were positive, compared with 11.1% in the three months before that.

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