Based on public reviews and response behavior.
600 reviews over 10 days (about 1826 per month). Busiest month: 83% of reviews — one month dominates this sample.
Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026
Score
44.4
Industry average 60.7
16.3 below average
Rating
4.47
Industry average 4.11
0.36 above average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering December 2024 — 102 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 28% negative and 1% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,178 ranked companies in Entertainment & Events (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 44.4 sits in the bottom quarter of about 1,200 ranked Entertainment & Events companies (25th percentile: 50, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 98% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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