Customereye

Zatista

Entertainment & Events • Yardleyzatista.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
−25.0 vs. last month4.92 ★ average rating · 598 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#98of 322
Top 30% · Upper Half
#1 (best)#322 (worst)
#96Peer
#97Peer
#98This company
#99Peer
#100Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 7% negative

92%
positive
  • Positive92%
  • Neutral2%
  • Negative7%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 574 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.2%
Customer Support
19.7%
Loyalty
14.1%
Delivery Shipping
13.2%
Response Speed
9.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • Built from a negative-review share of 17.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.6%
4
5.2%
3
0.8%
2
0.2%
1
0.2%

Based on 598 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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