Keysoff

Entertainment & Events • United Stateskeysoff.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

63/100

4.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#54of 322

Top 17% · Top Tier

#1 (best)#322 (worst)

#52Peer

#53Peer

#54This company

#55Peer

#56Peer

Overall Customer Sentiment

Category Leader

71% of reviews positive, 28% negative

71%

positive

Positive71%
Neutral2%
Negative28%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

17.6%

Product Quality

12.7%

Problem Resolution

11.8%

Pricing

11.5%

Customer Support

10.7%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH49/100

49/100

signal score

•Built from a negative-review share of 32.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

92.8%

4★

3.7%

3★

1.2%

2★

0.5%

1★

1.8%

Based on 600 analyzed reviews. Sentiment is slipping: 93.8% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights